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Deliver the Ultimate Customer Experience – Reuters Webinar

Oct 21, 2020 9:00 am - 12:00 pm

By 2025 millennials will represent 45% of potential car-buying consumers (Forbes) and as a result they require a customer journey that is personalized, seamless and meaningful. Customer Experience is becoming a key priority across OEMs, particularly with the recent acceleration of digital engagement that we have seen as a result of COVID-19.

Learn how OEMs are prioritizing their customer journey by registering for our brand new CX webinar here

Join this webinar on October 21st at 9am PST/12pm EST to learn how to:

  • Map out what your digital customer journey looks like through the vehicle buying, driving and service experience to create one, single customer view
  • Deliver a 360-degree view of your customer needs and create customer-centric strategies to deliver the ultimate customer experience
  • Move beyond a one-size fits all approach and advance your competitiveness through personalized consumer experiences

Learn from:

  • Vicki Poponi, Vice President, Digital Customer JourneyAmerican Honda Motor Co., Inc.
  • Matt Carpenter, CEO, Silvercar
  • Rafael Flores, Senior Product ManagerTreasure Data

Register for this exclusive CX webinar here

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Details

Date:
October 21, 2020
Time:
9:00 am - 12:00 pm PDT
Cost:
Free
Event Category:
View Website →

Organizer

Reuters Events
Phone:
+44 (0) 207 375 7236
Email:
hdunn@fc-bi.com
View Organizer Website
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